Return Policy

Return & Refund Policy

Effective Date: December 10, 2024

At All Marine Suppliers, operated by FLORIDA MARINE BOAT SUPPLIES LLC, customer satisfaction is important to us. If you need to return a product, please review the following policy carefully before initiating a return.

1. Return Eligibility

We accept eligible returns under the following conditions:

  • Returns must be requested within 14 days from the shipment delivery date.

  • Items must be unused, uninstalled, and in their original condition.

  • Products must be returned in their original packaging with all accessories, manuals, hardware, and documentation included.

  • Products that have been installed, assembled, modified, used, rented, or damaged by the customer are not eligible for return.

  • Special-order, custom-made, clearance, and non-returnable manufacturer items cannot be returned unless they arrive damaged or defective.

2. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery.

To help us process your request quickly, please provide:

  • Your order number

  • Photos of the product

  • Photos of the packaging

  • A brief description of the issue

Our Returns Department will review your request and provide further instructions.

3. Return Authorization (RMA)

Before returning any item, you must obtain a Return Merchandise Authorization (RMA) number.

Returns sent without an approved RMA may be refused or delayed.

To request an RMA, please contact our customer support team.

4. Return Shipping

Unless the return is due to our error (such as receiving the wrong item or a defective product), customers are responsible for return shipping costs.

We recommend using a shipping carrier that provides:

  • Tracking

  • Insurance

  • Delivery confirmation

All Marine Suppliers is not responsible for returned packages that are lost or damaged during return transit.

5. Refund Policy

Once your returned item has been received and inspected:

  • Approved refunds will be issued for the purchase price of the merchandise only.

  • Original shipping charges are non-refundable, except where required by law or if the return is due to our error.

  • A 10% restocking fee may apply to eligible returns.

  • Refunds will be processed to the original payment method within 5–7 business days after approval.

Please note that your financial institution may require additional time before the refund appears in your account.

6. Return Processing

After your returned package arrives at our facility:

  • Inspection is generally completed within 48 business hours.

  • Once approved, your refund will be processed according to the terms above.

7. Non-Returnable Items

The following items are generally not eligible for return:

  • Installed or used products

  • Electrical components that have been installed

  • Fuel system components that have been used

  • Custom or special-order products

  • Clearance or final sale items

  • Hazardous materials

  • Products returned without original packaging or missing components

8. Exchanges

We currently do not offer direct product exchanges.

If you require a different product, please return the eligible item (subject to this policy) and place a new order.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us.

All Marine Suppliers
Operated by FLORIDA MARINE BOAT SUPPLIES LLC

Website: https://allmarinesuppliers.com

Email: admin@allmarinesuppliers.com

Phone: (888) 390-9474

Business Address: Florida, United States

Thank you for choosing All Marine Suppliers. We appreciate your business and are committed to providing quality marine parts along with responsive customer support.